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November 10, 2010

How Comm100 Email Newsletters work

Comm100 is providing free email newsletters to Small Business owners and Web Bloggers. If you are a legitimate business and sending Emails to your opt-in recipients, you are more than welcomed to use the free Comm100 Newsletter to reach your customers. You do not need to worry about the moderation process mentioned below.

If you are not, do not attempt to send spam email with Comm100 Newsletter.

In an effort to fight spam, we create the concept of Newsletter Status for Comm100 Newsletter. The three possible statuses for your newsletter are: Moderation Needed, Moderation Not Needed, Email Banned.

This newsletter status only affects the Email sending feature of your newsletter account. The status does NOT affect other features of your Comm100 Newsletter account or other Comm100 applications.

Moderation Needed

This is the initial status of your site account. Under this status, your Emails will be moderated manually by our customer service team after you requested to send out your emails.

How we moderate your Email:

1. Your verified sender Email address must be a business Email address. Any free Email address, including the ones from yahoo.com, gmail.com, hotmail.com and live.com, is not allowed;

2. No obvious spam content in your message.

How the Moderation Affects Your Business:

We understand our moderation process could cause delay for your Email delivery, and since we will look into your Email content during the moderation process, privacy concern may arise.

Your Privacy is Protected:

Email spamming is a big issue for all internet mailing services. Please understand we are doing this to protect your business. We will only look into the content of your Email when your site status is Moderation Needed and in the event that your Email recipient reports abuse.

For more information about how we handle your privacy, please refer to our Privacy Policy.

Moderation Not Needed

After several of your Emails passed the moderation process, our customer service team will change your Moderation Needed status to Moderation Not Needed. Under this status, your Email will be sent directly without moderation.

However, if a certain number of abuse complaints are received and then verified, we may change your status back to Moderation Needed or even Email Banned.

Email Banned

If a certain number of abuse complaints are received and then verified, or your Email cannot pass the moderation process for many times, your newsletter site status will be changed to Email Banned and your Email will not be sent.

If you think you are not sending spam, please contact our customer service team.


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